SELECT big_data, big_visualizations FROM CANVASES WHERE SLUG='customer-journey'

Customer Journey Map

Build a shared understanding of the lifecycle customers move through with metrics and analysis.

Customer Journey Map thumbnail

Details

Problem

Data on your customer acquisition and lifecycle phases is fragmented across various tools and dashboards with no clear overall view.

Solution

A canvas that pulls in data from several sources to create a single view of the entire customer journey from acquisition through to advocate.

Impact

Easily pinpoint conversion rates, problems, and opportunities at different journey stages to accelerate growth.